Mentor Tutorials

These tutorials provide step-by-step guidance for mentors, Team Leaders, and affiliate administrators on key database functions that support effective program management. Learn how to manage attendance, update participant program statuses, access team information, and use Team Leader tools to help keep student and mentor records accurate and up to date.

Accurate data starts with consistent database management. Use these tutorials throughout the program year to ensure attendance, participant statuses, team records, and mentor information are maintained correctly. Keeping this information current helps affiliates better understand participation and provides ACE with reliable program data.

Attendance Feature

Team Leaders and Admins can learn how to successfully take team attendance.  Learn how to create a session and take attendance for students and mentors. Understand how attendance percentage works.

0:00 Introduction – Accessing Team Leader Dashboard
0:26 Creating and Managing Attendance Sessions
1:03 Understanding Attendance Designations
1:50 How Attendance Percentage is Calculated
2:17 Not Applicable Status Explained
2:45 Submitting and Viewing Attendance
3:28 Sorting and Filtering Attendance Records

Marking Participant Statuses

Program Status is the indication of each individual’s level of participation in the program year.  It is crucial that we are marking are participant’s status correctly. This video covers the basics of managing program status for ACE participants. Learn about status definition, how to set status for individuals and in bulk, timing of marking status, tip & tricks, etc.

0:00 Introduction – Understanding Program Status
0:40 Running a Current Program Year Search
1:04 Program Status Options Explained
1:56 Updating Status Individually vs Bulk Actions
2:25 When to Update Program Statuses
3:05 Why Active Status Matters for Students
3:23 Program Status for Mentors

Team Leader Tutorial

Geared toward new Team Leaders (or a refresher for returning Team Leaders) to learn the basics of managing your team. Good for Affiliate Admins to understand how Team Leader management works. Topics include Team Leader admin features, managing program status & volunteer background checks, and managing team attendance.

0:00 Introduction – Team Leader Dashboard Overview
0:25 Accessing Your Team List
0:38 Managing Program Status
1:07 Ordering Background Checks for Mentors
1:31 Managing Attendance
2:13 Understanding Attendance Designations
2:53 How Attendance Percentage is Calculated
3:28 Not Applicable Status Explained
4:11 Viewing Attendance Records
4:38 Sorting and Filtering Options

Need guidance?

Reach out to your Regional Director or the ACE National Team for support on policies, compliance, or risk management.