CHAPTER 9 | MENTORS

The industry professionals who volunteer as ACE mentors are the key to ACE’s success. Their practical experience and rapport with students stimulate the next generation of professionals to enter the industry workforce.

This chapter offers guidance and materials for recruiting and training mentors, explains the background check process and policy, and gives some best practice examples and tips from several affiliates.

MENTOR INFORMATION

Give the Mentor Packet to new and prospective mentors.  It briefly explains the program, sets forth expectations for mentors, and gives a mentor job description.

Recruiting and training best practices of three affiliates are outlined in a PPT presentation: Best Practices and Tips for Mentor and Team Leader Development.

This packet includes the following information:

  1. An overview of the Program

  2. Mentor Overview/Job Description

  3. Mentor Checklist

*All the above documents are included in the packet (below) and are listed separately for your use.

- ACE MENTOR PACKET

- ACE MENTOR CHECKLIST

- BEST PRACTICES AND TIPS FOR MENTOR AND TEAM LEADER DEVELOPMENT

- MENTOR CERTIFICATE OF COMPLETION

MENTOR RECRUITMENT GUIDE

For affiliates’ use, ACE has created a guide introducing prospective mentors to ACE, explaining mentors’ roles and responsibilities, describing the benefits of mentoring, and outlining the steps to become a mentor. This document is presented below in three different formats – PDF, PPT, and video. The video is narrated.

VOLUNTEER ROLES

TEAM LEADERS

COMING SOON!

MENTORS

COMING SOON!

BACKGROUND CHECK INFORMATION

Every adult who has access to the ACE student database and/or spends more than 20% (approximately two meetings) of the program year in the presence of students must have an approved background check in order to participate with the program. Background checks must be repeated every three years.

Background checks are conveniently administered in the ACE database through an API with our background check provider, Sterling Volunteers.  Once mentors are invited through the database, the background check is completed by Sterling Volunteers, and the results are sent back to the mentor’s profile in the ACE database.

The following documents explain ACE’s background check policy and process (in the database):

- BACKGROUND CHECK POLICY

- DATABASE ADMIN GUIDE (Section 7: managing background checks)

STERLING VOLUNTEERS

ACE uses Sterling Volunteers to process our volunteer background checks.  The following documents provide more information on the background check application experience for mentors and Sterling Volunteer’s security practices.

- STERLING VOLUNTEERS | USER GUIDE

- STERLING VOLUNTEERS | SAMPLE EMAILS

- STERLING VOLUNTEERS | OPERATIONAL SECURITY